Once I apply for Online Banking, how long does it take to set up my account so I can start using it? 
Once we've received your online application for Online Banking, we'll generally send your Service Agreement and Enrollment form within one business day. You should receive it by mail within 3 business days. Once we receive the completed Service Agreement and Enrollment form we will mail you your initial Access ID and Password. You are now set to start using our Online Banking. 

Will Online Banking help me balance my checking account? 
Yes, absolutely. Quicken, Microsoft Money, and QuickBooks software all include an "account reconciliation" feature, which updates your records every time you download. So there's no more waiting for a monthly statement to see where you stand and also this can eliminate the need for you to manually reconcile your accounts!

How often is my Security State Bank account information updated? 
Your information is updated daily. Your balances and transactions from the previous business day are instantly available for downloading into your computer. Transactional data is stored on the system for approximately 30 days. 

Just how safe is my financial information when I bank online? 
We knew you'd ask that question, so we have lots of information for you! We want you to know that security and privacy are built into Online Banking. For instance, access to our online services requires at least a six-digit Access ID and an eight character/digit password that only you know. Your browser is also required to have a 128 bit encryption. This is the highest security level available. Here are a few simple things you can do to maximize the security and confidentiality of your Online Banking relationship: Choose an Access ID and password that's easy for you to remember, but not obvious to someone else. For instance, don't use part of your Social Security number, phone number, or birth date. Change your password often. Do not share your Access ID and Password with anyone. 

Why can't I Log onto my Accounts?
Check to make sure your Caps Lock is not on. Remember your Access ID and Password are case sensitive. If you have tried more than three times with the wrong Access ID or Password your account will be locked out and you must call the bank to have them reset your account.